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Home > FAQ > Subscriptions & Pricing > Payment failure
What if my payment fails? Will I lose access to my account?

A failed payment is something that can happen. We will inform you about any pending payments, and only if we do not hear back from you after some attends we will consider deactivating your account. In any case, restricting access to any account is the very last step we take, when we do not hear back from the account owner after several attempts to get in touch.

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