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HEALTHCARE
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Unlock new possibilities with AI for healthcare

From member engagement to MLR, simplify and accelerate processes with generative AI.

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Benefits

Drive impact across the entire healthcare value chain

In a highly-regulated field where precision and speed are paramount, Charlie works with payors, providers, and pharmaceutical organizations to transform how they work.

  • Save money & time: Leverage operational efficiencies for cost savings, or shift capacity toward under-resourced projects.
  • 30-60%    reduction in administrative costs

  • Streamlined Workflows: Automate routine tasks like patient scheduling and billing, enabling healthcare professionals to focus on what matters most—patient care.
  • 3,000+ hrs     saved annually through automated workflows

  • Enhanced engagement: Personalize patient/member, HCP, and health system experiences, while ensuring brand consistency.
  • 15%    increase in customer satisfaction

  • Drive Growth: Close marketplace and operational gaps with insight on patient experiences and business processes.
  • ~30%    increase in market reach

Use Cases

Transforming Healthcare with AI-Powered Solutions

GoCharlie’s micro-models address the diverse needs of healthcare providers, payors, pharmaceuticals, and life sciences organizations—empowering better outcomes across operations, patient care, and R&D.

For Payors & Providers

Content-driven Engagement

Member Acquisition

Use AI to craft personalized, compelling campaigns that attract and retain members.

Member Onboarding

Automate the creation of onboarding materials, simplifying communication and accelerating member engagement.

Behavior Change Content

Deliver hyper-personalized content to encourage healthier lifestyles and adherence to care plans.

Case Management

Streamline case management processes by summarizing files and identifying key details quickly.


Enabling Operations

Member/Provider Letters

Automate the creation of personalized, compliant correspondence for improved efficiency.

Call Center Agent Assist

Equip agents with real-time AI insights to address patient and provider inquiries effectively.

Employer RFP Response

Use AI to generate comprehensive, tailored responses for employer-based insurance RFPs.

For Pharmaceuticals

Commercial Applications

Personalized Marketing Content

Tailor campaigns to HCPs, patients, and caregivers for maximum impact.

Medical Loss Ratio (MLR) Support

Generate and validate marketing content that aligns with MLR compliance standards.

Market Intelligence Analysis

Leverage AI to analyze market trends, competitor actions, and product performance.


Patient Support

Behavior Change Programs

Deliver content to guide patients in medication adherence and lifestyle improvements.

Field Sales Enablement

Provide AI-powered tools to help sales teams craft impactful, personalized presentations.


Medical Affairs

Medical Content/Literature Creation

Use AI to generate compliant, high-quality literature, from clinical summaries to patient brochures.

Real-world Evidence Generation

Analyze real-world data to support product effectiveness and safety claims.

Medical Information Assistance

Deliver accurate responses to inquiries, supported by AI-driven insights.

For Providers & Operations

AI-Driven Diagnostics

Patient Records Summarization

Automate summarization of patient records, saving clinicians valuable time.

Predictive Analytics

Forecast patient outcomes, resource needs, and operational bottlenecks with AI insights.


Operational Efficiency

Regulatory Compliance Reviews

Simplify and accelerate compliance workflows with AI-validated documentation.

Medical Coding & Billing

Automate medical coding processes, reducing errors and speeding up reimbursements.


Patient Engagement

24/7 Patient Support Chatbots

Use AI chatbots to provide accurate, real-time responses to patient inquiries.

Member & Patient Letters

Automate and personalize communication with members and patients for improved engagement.

Why GoCharlie

AI Tailored to Healthcare’s unique challenges

Secure, efficient, and adaptable, GoCharlie’s AI delivers tangible benefits for healthcare organizations while meeting industry regulations.

Rapid Customization

Deploy AI models built specifically for your organization’s unique challenges.


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Data Security at Its Core

On-premise and edge solutions ensure patient data privacy and compliance to healthcare standards.


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Scalable Across Care Settings

From hospitals to clinics, scale AI solutions to deliver consistent, impactful results across your network.


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Purpose-built AI for Enterprises



Experience the Future of Healthcare with GoCharlie AI

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